FCCPC begins probe into Uber’s exit from Nigeria

The Federal Competition and Consumer Protection Commission has launched an investigation into Uber’s abrupt exit from Nigeria, with particular attention to how the ride-hailing company handled unfulfilled services owed to customers.

FCCPC Chief Executive Officer Tunji Bello disclosed the investigation in an interview with Bloomberg on Sunday, September 6. Bello said officials of the commission were “looking into the manner of their exit, particularly in respect of unfulfilled services to the customers”.

Uber announced on September 2 that it would wind down its operations in Nigeria and Uganda with effect from the same day. “After a thorough review, we have taken the difficult decision to wind down operations in Nigeria and Uganda, effective September 2, 2026. This decision is limited strictly to these two markets and does not impact our operations across the rest of the continent,” the company said.

Following the announcement, rival ride-hailing companies Bolt and inDrive said they were looking to expand their market share by filling the gap created by Uber’s departure. Uber also announced on September 2 that it was cutting more than 3,000 jobs globally as part of a major restructuring aimed at reducing management layers and refocusing spending on its core business.

The company had faced challenges during its operations in Nigeria, including disputes with drivers over fares, commission rates and working conditions. Drivers staged protests over such issues in 2017, 2023 and 2025.