Stop delaying residents' request- SERVICOM urges public servants

The Service Compact with All Nigerians, SERVICOM, has urged public servants to reply to requests inside stipulated timelines and enhance service supply throughout authorities establishments.

The Acting National Coordinator of SERVICOM, Helen Lawal, made the decision in the course of the 2026 JAMB Customer Service Week in Abuja, held from October 19 to 23.

Lawal stated the occasion’s theme, “Going the Extra Mile,” ought to function a reminder to public establishments to enhance how they attend to residents.

“It is more than a slogan; it is a strategic call to action for MDAs to elevate service delivery across Nigeria’s public sector,” she stated.

The Head of Operations at SERVICOM, Ngozi Akinbodewa, stated going the additional mile consists of responding to requests on time, explaining procedures clearly and following up on pending issues.

She urged public servants to work collectively to make sure that residents and different stakeholders obtain well timed help.