Microsoft struggling to revive Outlook companies following international outage

World

By Linda Ikeji
13 November 2026, 9:35 am

Microsoft is working to revive its Outlook e-mail companies after a worldwide outage disrupted entry for customers in a number of elements of the world.

The disruption has left affected customers struggling to entry their inboxes, ship emails and use a number of the platform’s key options, elevating considerations amongst people and organisations that depend on the service for day by day communication.

The outage, which started on Thursday, November 12, affected Microsoft’s Microsoft 365 companies throughout 74 nations and territories, disrupting entry to Outlook, Teams and its synthetic intelligence assistant, Copilot.

Thousands of customers reported difficulties accessing their e-mail accounts, with some unable to ship or obtain messages whereas others couldn’t load their inboxes.

According to outage-tracking web site Downdetector, studies of Outlook issues peaked at almost 140,000 globally, highlighting the size of the disruption.

Microsoft initially attributed the issue to elevated visitors masses throughout elements of its infrastructure, which precipitated connectivity errors. The firm mentioned it had paused deployments, redirected visitors away from affected infrastructure and restarted servers in an try to revive companies.

However, its restoration efforts have encountered difficulties, with some servers turning into unresponsive once more after being introduced again on-line.

In a subsequent replace, Microsoft acknowledged that its newest modifications weren’t producing the anticipated outcomes and mentioned it was exploring different measures to extend capability and stabilise its programs.

The firm additionally mentioned there was no indication that the disruption was brought on by a cyberattack.

The extended outage has disrupted companies, authorities operations and different organisations that depend upon Microsoft’s companies for communication and day by day actions.

Microsoft has apologised for the inconvenience and mentioned it’s persevering with efforts to revive regular operations.