Lagos To Seal Businesses Over Consumer Rights Abuse

The Lagos State Consumer Protection Agency (LASCOPA) has warned producers, retailers and repair suppliers towards violating shopper safety legal guidelines, threatening sanctions, prosecution and the sealing of premises of offending companies.

The company mentioned it could sanction companies that intentionally fail to honour scheduled mediation classes over respectable shopper complaints.

According to an announcement on Tuesday, LASCOPA General Manager and Chief Executive Officer, Afolabi Solebo, gave the warning whereas talking with journalists on the Murtala Muhammed International Airport, Lagos, upon his return from the 2026 International Bar Association Conference in Copenhagen, Denmark.

Solebo mentioned the company would implement compliance with the Lagos State Consumer Protection Law 2025, as amended, and the Federal Competition and Consumer Protection Act 2018.

He warned that companies should take shopper complaints and redress processes critically, including that premises might be sealed the place authorised by regulation.

According to him, unfair commerce practices, deceptive ads, misleading pricing, hidden fees and poor service supply are among the many practices that will appeal to regulatory intervention.

He additionally listed the manufacture and sale of substandard, counterfeit or unsafe merchandise as offences that might appeal to sanctions.

“LASCOPA will now sanction businesses that deliberately fail to honour scheduled mediation sessions on legitimate consumer complaints. Where authorised by law, affected premises may be sealed. All businesses are required to treat consumer complaints and redress processes with utmost seriousness.

“Practices that will attract regulatory intervention include unfair trade practices, misleading advertisements, deceptive pricing, hidden charges, poor service delivery, and the manufacture or sale of substandard, counterfeit or unsafe products,” Solebo mentioned.

He famous that offenders might face relevant penalties, together with fines, enforcement orders, suspension of operations, prosecution or the sealing of their premises.

The LASCOPA chief urged shoppers with unresolved complaints to stay affected person, explaining that delays usually happen when companies ignore invites to mediation.

He additionally suggested shoppers to retain receipts, invoices, warranties and different related information when submitting complaints to the company.

Solebo reaffirmed the dedication of Lagos State Governor Babajide Sanwo-Olu to defending shoppers and creating a good enterprise atmosphere within the state.

The assertion harassed that shopper safety was a shared duty between companies and shoppers, noting that each events had roles to play in constructing a clear and accountable market.