FG Launches Single Digital Portal for Public Services

The Federal Government has unveiled the Government Service Portal, a unified digital gateway designed to simplify access to public services for Nigerians and businesses.

The platform, introduced at a soft launch in Abuja by Galaxy Backbone in partnership with the Federal Ministry of Communications, Innovation and Digital Economy and the Korea International Cooperation Agency (KOICA), aims to reduce bureaucracy and advance Nigeria’s digital transformation agenda.

Galaxy Backbone’s Managing Director, Prof. Ibrahim Adeyanju, described the portal as “the beginning of a unified digital gateway through which citizens and businesses can easily discover, access and consume services offered by Government institutions from a single location.”

He emphasized that the initiative aligns with President Bola Tinubu’s Renewed Hope Agenda, supporting economic growth through technology.

The portal is part of Nigeria’s Digital Public Infrastructure framework, complementing national identity, payment, and data exchange systems.

It will provide a secure single sign-on system, enabling users to access services without repeatedly submitting the same information to different agencies.

KOICA’s Country Director, Mr Eunsub Kim, hailed the launch as the flagship achievement of the “Building a Foundation Towards Digital Governance in Nigeria” project, reaffirming South Korea’s commitment to supporting Nigeria’s digital governance journey.

User testing across Nigeria’s six geopolitical zones showed strong approval, with over 80% of participants rating the portal as user-friendly and 91% indicating they would use it again.

Officials noted that more government agencies will be onboarded in the next phase, expanding the range of services available and ensuring continuous improvement through feedback.

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